I was doing a consulting job for a local consumer company who was using Netsuite for all their corporate functions (Back office, sales) but strangely, their Warehouse was on manual stockcards using Excel. I had a talk with their Netsuite Reseller based in California & my concern was continuity of service in the event of disasters. Since the Application software and data are stored in Netsuite’s servers, a lot depends on the functioning of the Internet Gateway to the Phils. There was a time when we lost all internet traffic because the submarine cable linking the Gateway between Taiwan and Phils was damaged due to an earthquake. If something like that should occur again or a terrorist attack on a Gateway provider to the PHils, would it be safer for my client to have the application software and his company’s data stored in his own server rather than in another part of the world? By the way, the Netsuite reseller’s reply was that there are other Gateways in the Phils to help out in such an event. That is no comfort as I know how reluctant Telecom companies are to provide service to their rival telecom’s clients. In fact, these telecom companies would rather see their rival clients suffer so that they can offer them to switch providers, isn’t it?
